Mengling's service network is centered on Shenzhen headquarters and Jiaxing, Zhejiang, radiating the whole country and covering the world. Realize the localization service from pre-sale, sale and after-sales, timely delivery and rapid response.
After-sales philosophy
Customer-Oriented
Warranty
One to five-year warranty, lifetime maintenance
Service time
Global call 7/24 online















Provide free lifetime remote technical communication, equipment debugging, exception analysis within warranty.
Provide free shipping repair or on-site after-sales service due to product quality problems caused by raw materials and production process problems after analysis within warranty.
Provide free lifetime remote technical communication, equipment debugging, exception analysis within warranty.
Provide free shipping repair or on-site after-sales service due to product quality problems caused by raw materials and production process problems after analysis within warranty.
Provide free lifetime remote technical communication, equipment debugging, exception analysis within warranty.
No. Indoor cabinets are typically IP20 or IP30 and are not sealed against rain. Outdoor rental models on the confirmed sheets are front and rear IP65. Mixing them in one weather-exposed wall risks both the picture and the electronics.
3840 Hz is the usual starting point for stage cameras. Choose a model listed at 7680 Hz when the job includes broadcast, slow motion, or a camera that still shows scan lines at 3840 Hz. The control system is NovaStar unless the order says otherwise.
Minimum viewing distance in meters is about the pixel pitch in millimeters multiplied by 1.5. A comfortable distance is about three times the pitch. A P3 screen is usually comfortable from about 9 meters. Closer audiences need a smaller pitch.
Overall warranty is 1 to 3 years and is written on the quotation. A failed module can be replaced on its own. Spare modules from the same batch keep the color closer. Spare-part lead time is about one week.
No. Panels ship with new lamps, and the stated pixel-failure limit is no more than 0.03%.
Available documents include CE (BCTC2404020552C), FCC (BCTC2404096172C), RoHS (TST20240700911-3RC), ISO 9001, ISO 14001, ISO 45001, and China CCC 2024300903000020. Ask for the pack that matches the destination country. Do not assume a certificate that is not in that pack.
A common term is 30% before production and the balance before shipment. The quotation states the term for that order.
Fault calls are answered within 1 hour. In China, a local visit is within 4 hours. Overseas jobs rely on remote support, spare modules shipped with the order, and a service plan agreed before delivery.
Our customer service team will directly answer questions for customers, or transfer them to the service department or technical department, and at the same time track the problem until the problem is completely solved for the customer, and make a record backup.
+86 13824881605
inquiry@mightyling.com
Mightyling Tech Co.,Ltd
Headquarters: No. 1 Yongkang Road, Shendang Town, Haiyan County, Jiaxing, Zhejiang, China 314311
Shenzhen Branch: Room 1601, Building 2, Manjinghua Sci-Tech Workshop, Songgang, Bao'an District, Shenzhen, China
Tel: +86 13824881605
Fax: +86-0573-8672 0214
Email: inquiry@mightyling.com